Duties/Responsibilities
Location: British Sugar Factory, Cantley, NR13 3ST
Salary: £29961 per annum
Working Hours: 4 days on, 4 days off, 0700-1900 or 1900-0700
Contract Type: Permanent
Benefits: Flex Benefits (EMCOR Discount Scheme), Overtime Available, Sick Pay
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
To provide high visibility security Static and Mobile guarding at the properties/building and surrounding grounds.
To support site operations from a front of house / reception role including the facilitation of site weighbridge operations. What you'll do:
1. Provide a visible deterrent regarding security issues on the property/building and grounds
2. Provide CCTV monitoring of the perimeter of the property/building and surrounding grounds
3. To have Conflict Resolution training / experience
4. Maintain accurate records and logs of incidents and site visit logs
5. Liaising with Police, client, and other public bodies to ensure a coordinated approach and awareness of local issues
6. Dealing with communications from telephone calls and radio users in a professional manner in accordance with operating procedures
7. Exchanging all necessary information to colleagues during shift change
8. Develop and maintain relationships with all the client departments with a proactive approach to EMCOR brand enhancement
9. Maintain accurate site contract administration files
10. Facilitate site induction requests and support, ensuring all related records are fully up to date and compliant
11. Be conversant with all statutory compliance processes and procedures
12. Ensure that all EMCOR policies, procedures, and standards are adhered too
13. Maintain day-to-day contact with the customer’s representatives and attend meetings as directed
14. To present high levels of customer service to all site personal and proactively seek to support reasonable requests
15. Maintaining housekeeping standards of all areas within and surrounding the security / reception building and front of house
16. Facilitate basic cleaning and standards of the client owned site vehicle on a routine schedule
17. To work with the wider site facilities team and client on request to support site operations, supporting high and low peak times and changes and supporting the supervisory team in resourcing levels.For example – Fire Watch duties, gritting as per site routes in adverse weather conditions, general site housekeeping, improvement works, such as low risk painting
18. To carry out other reasonable administration and operational requests for other departments as directed by the Site Lead and EMCOR Management Team.For example – Facilitating site seed stocks, contractor site support
Person Specification
Who you'll be:
19. Security Industry Qualifications – Front line SIA Licence for Security Officers
20. Owner / driver with full driving licence
21. A good Level of interpersonal and customer relationship skills
22. A good level and awareness of safety procedures, such as manual handling, COSHH & risk assessment
23. An understanding of a basic Police and other Emergency Services procedures
24. Knowledge of the phonetic alphabet
25. A flexible approach
26. CCTV Monitoring experience
27. Experience of hand-held radio use
28. Future SIA licenses funded
29. 3 Day First aid certificate
30. De-fib certificate
31. Vocational qualification in Customer Service
32. Contractor support experience
33. Shift patterns and rotas apply – Day and Night 12 hour shifts
34. Holiday cover to be planned and covered within the team.
35. All applicants who are offered employment will be subject to a criminal record check
Benefits
Benefits
36. 20 Days holidays + Bank holidays
37. Holiday Buy Scheme - up to 5 days a year
38. Industry leading Maternity & Paternity Policies
39. Refer a Friend scheme – worth £500 per referral
40. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
41. Extensive Learning & Development opportunities, including opportunities for progression.
42. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
43. Bike To Work Scheme
44. Paid volunteering and charity days
45. Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
46. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.