£51,149 per year (plus car allowance)
Hybrid - Bedfordshire, MiltonKeynesand Peterborough
36.25 hours Monday Friday 9am 5.15pm
Permanent, Full Time
AtAmplius, our purpose is to create safe, happy homes and thriving communities. As our Extra Care Operations Manager,youlllead the day-to-day running of Independent Living and Extra Care Services, ensuring financial resilience while delivering exceptional, resident-focused care that truly reflects best practice and our values.
Snapshot of your role
1. Linemanagecolleagues, including Managers, Partnership Coordinators, Handypersons, and Admin Assistants.
2. Lead the team to deliver quality, service outcomes, and performance standards required by the organisation and contracts.
3. Ensure high-quality colleagues are recruited and manage performance, setting clearobjectivesand addressingpoor performance.
4. Investigate disciplinary issues and complaints, completing reports asrequired.
5. Monitor building compliance, voids, rent arrears, and low-level anti-social behaviour, managing issues effectively and escalating when needed.
6. Build positive relati...