Job Start Date: 13/05/2024
Senior Credit Controller
£25,000 – £30,000
5 days a week in office
Based in Manchester City
Looking to join a dynamic team where your experience and skills are valued? We are seeking a proactive and experienced Credit Control Specialist.
Reporting directly to the Head of Finance and working closely with the Group Head of Credit, you’ll be responsible for driving performance and delivering exceptional service in a fast-paced environment. With a focus on cash collection and client care, you’ll need to bring a pragmatic approach to problem-solving and excellent negotiation skills to the table.
Key Responsibilities:
* Drive performance and exceed short-term goals.
* Manage own daily collection call schedule.
* Meet or exceed individual KPIs and SLAs.
* Identify training needs and collaborate with managers to implement coaching schedules.
* Initiate escalation of account queries when necessary.
* Build and maintain relationships with internal stakeholders.
* Resolve complaints to clients’ satisfaction.
As part of the team, you’ll have the opportunity to exceed performance goals, monitor key metrics, and collaborate with colleagues to ensure the smooth running of our credit function.
47394CHR
INDMANJ