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* Salary: £23,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
Elmhirst Lodge is a stunning new collection of 42 retirement apartments nestled in the vibrant and popular town of Totnes.
About the role
Churchill Estates Management is recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied role involves coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle-free retirement living lifestyle.
Reporting to the Area Manager, you’ll manage both the maintenance of the property and provide a first-class service to Owners. In this autonomous role, you’ll be the trusted, ‘go-to’ person on-site and a 'friendly neighbour' for Owners. Your responsibilities include liaising with customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organizing activities and events for Owners, and more.
About you
This position is ideally suited to individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves working ‘front of house’ and is committed to providing excellent customer service along with strong administrative skills.
You should have a passion for customer service, an outgoing and friendly personality, and the ability to act with sensitivity and diplomacy. You must also be efficient, assertive, and able to manage safety and security, displaying good judgment and remaining calm under pressure. While the role involves high social contact with residents, you should be comfortable working independently and using your initiative.
You will need to be proficient in administration and computer literate, with experience using Microsoft Office applications, including Excel and Outlook.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We oversee over 220 developments nationally, managing more than 9,000 apartments and providing property services and customer care to over 11,000 retired individuals. We are rapidly growing with ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.
Our Company Values: TORCH - Trust, Openness, Respect, Communication, Honesty.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Immensely rewarding work
We are seeking the best people to join our business and embrace our values. If you want to be part of our success story, apply today.
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Created on 25/06/2025 by TN United Kingdom
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