We are seeking an experienced Italian Speaking Sales Manager to join a highly successful luxury travel company working remotely in the UK or Italy. Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy.
Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks.
This exciting Italian Speaking Sales Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail.
Italian Speaking Sales Manager Duties:
* Managing sales performance and team cohesion for Travel Design.
* Serving as primary liaison for cross-departmental relationships.
* Monitoring team performance weekly, providing proactive feedback and
* coaching.
* Conducting weekly team meetings, fostering accountability and motivation
* across key metrics (calls, follow-ups, emails, client relations, conversion
* rates); tracks progress and provides solutions.
* Managing lead allocation, considering workload, staff requests, and skill sets
* to optimize productivity and revenue.
* Ensuring successful implementation of new systems and business processes
* through leadership, coaching, and training.
* Developing new sales initiatives.
* Managing sales budgets and targets
* Managing current products and proposes new product offerings.
Italian Speaking Sales Manager – Essential Requirements:
* At least 2 years team leader/management experience within the travel industry
* Experience selling private tours of Italy Fluent in written and spoken English and Italian.
* Proficiency in staff management, including adapting management style (micro/macro)
* to optimize productivity and well-being.
* Capability in identifying and nurturing staff talent for career progression.
* Proficiency in staff coaching and training on systems and processes, including
* onboarding and off-boarding.
* Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite