Annual wage £15,000.00 Working week Monday to Friday; 9am to 5pm (Breaks to be confirmed) Total hours per week: 37.5 Expected duration 18 Months Possible start date 05 May 2024 Date posted 05 Mar 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000235580 Positions 1 available What you will do in your working day Manage and address electronic tickets efficiently Using Remote Management Tools Setup, configure and troubleshoot hardware and software Communicating clearly with the customer always at the forefront Onsite and offsite support repairs for server, workstations and printers Installing & configuring PC hardware The training you will be getting Level 3 ICT Apprenticeship Standard delivered via virtual learning platform sessions With support from specialist trainers and 121 skills coach and our learning platform "Aptem" complete learning on program. IT Vendor training will also be provided What to expect at the end of your apprenticeship Numerous routes of progression throughout the business Requirements and prospects Desired skills and personal qualities IT skills Qualifications GCSE or equivalent English & Maths (Grade C or Level 4 and above) Essential