Overview
Receptionist position at Norewood Lodge, Portishead, Bristol.
Salary: £11.80 - £12.80 per hour, depending on experience.
We are a health-focused employer delivering person-centred care to our residents.
Responsibilities
* Acting as the first point of contact for all visitors to the home
* Taking responsibility for managing new enquiries
* Providing advice and support both face to face and over the phone
* Conducting show-arounds within the care home
* Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications
You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable and organised, with the ability to build strong relationships with residents, their families and internal teams. You are dedicated and efficient with the ability to handle a varied workload, and your caring attitude underpins everything you do to make a real difference to people’s lives.
Benefits
* My Healthcare - Free access to 24/7 support, advice, and treatment for health-related issues, including remote GP appointments, physiotherapy and mental health support
* Annual allowance up to approximately £350 to redeem against a menu of Bupa healthcare products
* Wagestream - Early access to up to 40% of earned wages
* 28 days holiday
* Sick pay scheme to support frontline teams in addition to statutory sick pay
* Long service rewards with ecards, extra holidays and money
* Free meal on every shift
* Interest-free annual travel loan for public transport
* Bupa pension plans (details on career site)
* Parental leave schemes for adoption, birth parents and co-parents
* Menopause Plan for supported health decisions
* Discounts at gyms and fitness facilities
Why Bupa?
We’re a health insurer and provider with a focus on customers. Our people share the purpose of helping people live longer, healthier, happier lives and making a better world. We encourage diverse applicants and believe in being brave, caring and responsible in our work.
Bupa is a Level 2 Disability Confident Employer. We offer interview/assessment to every disabled applicant who meets the minimum criteria and provide reasonable adjustments during recruitment.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Details
* Location Status: On site
* Salary Amount: £11.80 - £12.80
* Job: Administration
* Disqualification questions: 2022_ADJUSTMENTS
* Seniority level: Entry level
* Employment type: Part-time
* Industries: Hospitals and Health Care
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