Account Manager
Newcastle
Competitive + Benefits
Permanent
ARM have an exciting opportunity for a Account Manager, the Account Manager will be responsible for maximising revenue from existing customer relationships within an assigned geographic territory, while also supporting the onboarding and development of new accounts.
The Role
* Maintain and grow relationships with existing customers in the assigned region
* Pass qualified opportunities to the operations team for technical quoting
* Maintain accurate CRM records of all customer interactions, visits, and opportunity progress
* Provide regular reports on activity levels, pipeline status, and regional performance
* Attend exhibitions and industry events as required to support customer relationships
* Keep abreast of competitor activity and market developments in the region
Requirements
* Proven track record in Account Management and/or B2B sales, ideally in services or technical products
* Experience managing and growing existing customer relationships
* Strong CRM proficiency: comfortable using systems to manage activity and track opportunities
* Excellent communication and relationship-building skills
* Confident presentation skills for customer meetings and regional events
* Self-organised and able to manage a regional territory independently
* Proficient in Microsoft Office applications
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