Corporate Services | Reports to: People Services Manager
About Arriva
Arriva is one of Europe’s leading transport providers, employing over 35,000 people and delivering more than 1.5 billion passenger journeys across 11 countries every year. With a proud heritage dating back to 1938, we’re driven by an ambitious growth agenda and focused on building a strong and sustainable future.
People Administrator – 12‑month fixed‑term contract
We are looking for a highly organised and detail‑focused People Administrator who will primarily manage Data Subject Access Requests (DSARs) and support general HR administration.
Key Responsibilities
* Manage and coordinate all DSARs across HR, acting as the central point of contact.
* Track requests to ensure compliance with statutory deadlines.
* Use Microsoft Purview (eDiscovery & Content Search) to locate, extract, and redact data according to GDPR.
* Work with HR, IT, Payroll and other stakeholders to gather information and maintain audit trails.
* Identify and escalat[e] risks or complex cases and support continuous improvement of DSAR processes.
* Serve as first point of contact for employee queries and prepare offer letters, employment documents.
* Manage Right to Work processes and support Joiners, Movers & Leavers (JML) activity.
* Maintain accurate HR system data and liaise with payroll on employee changes.
* Conduct regular data and file audits.
Essential Qualifications
* Experience handling sensitive and confidential information.
* Track record of managing administrative processes or casework to deadlines.
* Understanding of GDPR or data protection principles (or willingness to learn).
* Exposure to systems such as Microsoft Purview or similar.
Desirable Qualifications
* Previous HR administration experience.
* Experience managing DSARs or similar data requests.
* Familiarity with HR systems (e.g. Workday).
* Experience using Microsoft Purview (eDiscovery, content search, data export).
Skills & Behaviours
* Strong organisation and attention to detail.
* Ability to analyse and extract data from systems.
* Excellent communication and interpersonal skills.
* Discreet and trustworthy with sensitive information.
* Collaborative team player.
* Professional and customer‑focused approach.
* Adaptable in a fast‑paced environment.
Why Join Us?
At Arriva, our people are at the heart of what we do. You’ll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We’re committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.
Closing date: Sunday 7th 2026. Arriva Group reserves the right to close this vacancy early.
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