Please contact Lucy Beeley, Director of Operations Acute Care Division Email About the role An exciting secondment opportunity has arisen for an exceptional individual to join the Acute Care Division as Patient Services Manager for Acute Medicine and Patient flow. This is a seconded role for a period of 12 months the Acute Care Division are seeking expressions of interest internally and across our neighbouring WYAAT Trusts. This is a rewarding and challenging operational role that will deal with complex and dynamic situations. Alongside managing daily operational issues for the Patient Flow team, Medical SDEC, Substance care team and the Acute Medical team. The ideal candidate will have experience of working in a large healthcare organisation in an operational setting. This role would ideally suit a candidate who is looking to develop their career in operational management and are wanting to further develop their skills and experience within this environment. Main duties The Patient Service Manager will have lead responsibility for the day-to-day management of all operational issues within defined clinical services units. They will have to ensure the effective delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The postholder will be expected to support the DDO in the delivery of Trust objectives and ensuring national targets are achieved. The postholder will support the Head of Clinical Services and Service Matron with the development and delivery of a strategic vision and ensure service changes meet internal and external expectations and standards. Working closely with the Business Support Unit and Coordinators to ensure consistent delivery of activity so that income is maximised and targets delivered. Continually monitor capacity and rigorously manage consultant leave so that supply is always appropriate to demand and premium rate costs are managed out of the system. To work with other clinical service units and Divisions to deliver corpocracy and consistency across Divisional areas. Ensure that each Service Unit works to deliver Improving Working Lives standards, Agenda for Change, European Working Time Directive and New Deal for Junior Doctors. The post holder will be expected to deputise for colleagues as appropriate to level of skills and service unit requirements. Responsible for the day to day efficient and effective operational management of area, linking appropriately with clinical and multidisciplinary staff in all matters affecting the delivery of core services. Qualifications Essential person specification requirements Management or professional qualification at post-graduate level or equivalent. Evidence of continuing education and development Experience Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff. Experience of managing a budget Working across and leading Trust wide projects Demonstrates a high level of numerical and data analytical skills Be part of MY team We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application Guidance We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Our Benefits Access to the NHS pension plan Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service Exceptional employee health and wellbeing services Extensive benefits and support, including: Onsite nurseries and childcare salary sacrifice scheme Home electronics scheme Cycle to work scheme - subject to eligibility criteria Car lease salary sacrifice scheme - subject to eligibility criteria Working carers support and advice, carers network and carers passport Flexible working options and family and carer-friendly policies Established staff networks, including LGBTQ and Race Equality Career progression, training and support Skilled worker sponsorship You can find out more about skilled worker and health and care visas on our .