Service Manager Stoke-on-Trent, Staffordshire £40,904 - £43,057 per annum Full-time | 37.5 hours per week Permanent position Are you an experienced care leader ready to take the next step in your career? We're seeking a dedicated Service Manager to oversee the successful operation of a residential care service supporting adults to live as independently as possible. This is a fantastic opportunity for someone passionate about delivering high-quality care and support while leading a team in a dynamic, person-centred environment. About the Role of Service Manager: As Service Manager, you will take full responsibility for the day-to-day running of the service, ensuring excellence in care, staff management, regulatory compliance, and overall performance. Key responsibilities of the Service Manager include: Leading and motivating a team to deliver safe, effective, and personalised care. Managing relationships with external agencies, commissioners, and stakeholders. Ensuring the service operates within budget and meets performance targets. Recruiting, developing, and managing staff to ensure high standards of practice. Driving quality improvement and compliance with CQC requirements. Promoting a safe working environment, in line with health and safety policies. Being flexible with your working hours to meet the needs of the service. ✅ What You'll Need as a Service Manager: ...