Operations Manager - Hotel Housekeeping (Field-Based)
Location: Ideally based within the triangle of Bristol, Swindon and Gloucestershire
Salary: 42,000 - 44,000 per annum
Contract: Full-time, Permanent
Work Location: Field-based (on the road, 3-4 days per week)
An exciting opportunity has arisen to join a growing and dynamic company that provides outsourced housekeeping services to the hotel industry across the UK. We are seeking a driven and experienced Operations Manager to oversee multiple hotel sites, primarily across the South and West of England, with occasional travel further afield as required.
About the Role
This is a field-based position, ideal for someone who thrives in a fast-paced environment and enjoys travelling. You will be responsible for managing and supporting housekeeping teams across several hotel locations, ensuring service delivery is maintained to a high standard.
Key Responsibilities
* Oversee housekeeping operations across multiple hotel sites
* Lead and support on-site teams, ensuring exceptional service standards
* Monitor and manage budgets effectively
* Conduct regular site visits, audits, and staff training
* Maintain close client relationships and ensure satisfaction
* Deliver on business KPIs and project timelines
About You
* Strong understanding of hotel housekeeping operations
* Currently in a similar operations role or ready to step up from a senior multi-site position
* Proven leadership and team management skills
* Experience in managing housekeeping processes from start to finish
* Comfortable working in a fast-moving, client-focused environment
* Project management experience desirable
* Full, clean UK driving licence
* Flexible to work weekends when required
What We Offer
* Competitive salary of 42,000 - 44,000 per annum
* Company car, laptop, and mobile phone
* Private medical insurance
* Life insurance
* Pension scheme
* Mental health and wellbeing support
* Long-term career development opportunities
* 5-day working week
* Full benefits package
This is a fantastic opportunity to be part of a supportive and forward-thinking organisation that values its people and encourages progression.
Ready to take the next step in your career? Apply today.
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