Training and Implementation Specialist My client, based in Welwyn, are looking for a confident, positive and enthusiastic customer focused person to support the project manager in this exciting new role. The role involves onboarding and training customers to use Open Banking software which is a fast-growing product for this company. You don’t have to have amazing IT skills but you will need to be comfortable doing online training on TEAMS and be able to set up partners on the system. We need someone with a “can do attitude” and who can think for themselves. Principle Responsibilities * Liaise with payment partners to coordinate onboarding of new clients * Support and coordinate clients when providing the necessary KYB documentation for onboarding * Creating and sending client contracts and following up where necessary * Implementing our clients’ accounts in accordance to individual needs * Coordinate suppliers to ensure onboarding is completed accurately and promptly * Support clients with software and training queries * Coordinating and setting up online training sessions with clients * Running online training sessions for clients * Support the Project Manager with department and revenue growth * Account Managing clients * Support with software development and testing Requirements * Highly focussed with strong organisational, communication and custome...