Overview
Join to apply for the Room Attendant role at DoubleTree by Hilton Southampton.
Job Details
* Job Ref: AM14686
* Branch: Doubletree by Hilton Southampton
* Location: Doubletree by Hilton Southampton, Southampton
* Salary/Benefits: Competitive Salary
* Contract type: Casual
* Hours: Part Time
* Posted date: 18/08/2025
* Closing date: 20/09/2025
Rewards and Benefits
* £250, up to £1000 cash incentives when referring a friend to join our team (T&Cs apply)
* Long service recognition cash bonus and free overnight hotel stays for service from 2 years and up
* Meals provided on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – hotel-specific
* Free car parking – hotel-specific
* Stays in our hotels at discounted prices or free stays as part of rewards and recognition
* Opportunities for personal development within the Klarent Hospitality Group Brand Portfolio
* Fully funded apprenticeships – T&Cs apply
* Annual holidays entitlements inclusive of bank holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Candidate profile
* Passionate and willing to learn
* Positive attitude and someone who makes guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working
* Displays behaviours that align with company values
* Good communication and grooming standards
* Ability to work morning, afternoon/evening, and weekends
* Deliver exceptional customer experiences consistently
The Role
* Greet guests in a warm, friendly, and courteous fashion and maintain a professional manner
* Clean assigned bedrooms, bathrooms, and public areas; replenish stocks of bathroom and bedroom items to required standards
* Report any defects in bedrooms, corridors, or public areas to the Head of Department
* Handle guest complaints in a friendly and efficient manner, ensuring guest satisfaction
* Work as part of the hotel team with colleagues to enhance the guest experience
* Maintain knowledge of SALT and contribute to department and hotel scores
* Follow company control procedures in accordance with the checklist
* Manage your working rota efficiently; keep trolley and caddy stocked
* Minimise wastage without compromising standards
* Be energy efficient within the department
* Develop your skills through training, communication, and teamwork
Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to activities. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the New Forest from your base in Southampton.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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