WSR are recruiting for a Branch Administrator for our esteemed client based in Bellshill, Scotland.
Salary: Up to £28k DOE
Working hours: Monday Thursday - 9am – 5pm & Friday - 9am – 4pm.
Location: Bellshill Office, Scotland
Responsible to: Depot Manager
Branch Administrator Role Overview
The primary objective of this role is to assist the depot manager in overseeing the daily operations of the depot. Responsibilities encompass various tasks outlined in the key tasks section below. Reporting directly to the manager, this position involves managing day-to-day issues, procuring parts, generating and dispatching purchase orders, and engaging with clients via email and telephone.
Success in this role hinges on optimizing scheduling and communication practices, as well as closely monitoring engineer activities to ensure the consistent delivery of outstanding customer service.
Branch Administrator Key Tasks:
1. Ordering parts for the jobs, getting the prices, sending the PO’s
2. Taking phone calls from engineers, dealing with issues
3. Risk assessments and RAMS
4. Customer enquiries
5. Following up orders
6. Attend health and safety meetings
7. Maximise sales opportunities
8. Raising orders and quotes
9. Stock management
10. QMS management
11. Managing regional emails
12. Obtaining Materials / Goods / Equipment Quotes
Branch Administrator Direct Reports
13. Engineers (all disciplines)
14. Trainee Engineers
Branch Administrator Experience, Skills and Attributes
15. Excellent IT skills required
16. Good knowledge of Microsoft
17. Excellent communication
18. Good teamwork ethic
19. GCSE Grade C or above in English and Mathematics required.
Branch Administrator Benefits
20. Health cash plan scheme
21. Cycle to work scheme
22. Eye test voucher
23. Garage door discount scheme
24. Occupational maternity, paternity, adoption, and parental bereavement pay
25. Long service awards
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