Join IDEX Material Processing Technologies and be part of a team that provides specialist equipment & solutions for powder material handling & blending, particle size reduction, and liquid processing for the pharmaceutical, nutraceutical, food, and biopharmaceutical sectors. Here, you'll collaborate with talented professionals from our globally recognized brands-including Quadro, Fitzpatrick, Matcon, and Microfluidics-who are dedicated to solving complex manufacturing challenges. Our commitment to trust, teamwork, and excellence empowers every team member to contribute meaningfully to help our global customers. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. If you are passionate about creative problem-solving and want to make a real impact, come and discover a rewarding career with IDEX MPT, where every day is an opportunity to excel and drive positive change. Overall purpose of role : To provide administrative support to customers and suppliers in the Aftermarket Customer Excellence Team, handling quotations, orders, invoices, coordinating picklists and more for customers, suppliers and colleagues. Key Responsibilities: Provide administrative support to customers, suppliers and colleagues, via current systems, email, Microsoft Teams or telephone on a global wide basis. Maintain business systems with up to date information as required Processing and expediting of customer orders Prepare and issue order acknowledgement documentation, to meet customer commitments as required Scheduling and coordinating picklists Generation of quotations to customers Provide support for shipping customer orders, domestic and international Prepare invoices and other spares related documentation as required Co-ordinate with purchasing department on item deliveries Provide support to Matcon licensee companies Comply with company procedures and policy Skills & Abilities: Administrative experience preferred Excellent verbal and written communication skills Able to build good working relationships and work as part of a team Ability to manage and prioritise tasks, time, and people in order to meet deadlines Ability to work independently Excellent problem-solving skills Strong organisation skills Excellent attention to detail Knowledge & Qualifications : Proficient in Microsoft Office applications Knowledge of Oracle-based ERP systems advantageous Job Family: Sales Business Unit: Matcon