Reservations Assistant
5 Hertford Streetis the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
We arecurrently looking fora Reservations Assistant to join our Team.
The company benefits our Reservations Assistant will receive are:
33 days holiday per year (including bank holidays)
Discounted gym membership with Nuffield Health & Gymflex
Birthday day off
Monthly well-beingdays with our Chiropodist, Reflexologist and Masseuse
Private medical/dental insurance with Bupa
Cycle to Work Scheme
Employee Assistance Programme Hospitality Action
Free English Classes
Access to a company doctor
Eyecare vouchers
In-house industry training
Sponsored social events
Season ticket loans
Retail discounts with Edenred
Recommend a friend bonus of £750
Staff Accommodation ( subject to availability)
20% Staff Discount at Birley Bakery
Nursery Workplace Scheme
Free freshly prepared meals on duty
The responsibilities of theReservations Assistant are :
Answering the main club line and being the first point of contact for callers to the club.
Transferring calls internally, taking messages, and passing on to the relevant department / person.
Taking reservations using Sevenrooms, making cancellations, changes and amendments.
The Experience & Qualifications required of our Reservations Assistant are:
Experience of working in a luxury hotel, restaurant or private members club advantageous
Excellent phone manner and organisational skills
Knowledge of Sevenrooms booking system
Ability to multi-task Excellent rapport building and inter-personal skills
Good IT/Admin Knowledge
The working hours
Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday
Sundays always off
The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
If you feel that you have the experience and skills to join usasReservations Assistant at5 Hertford Streetthen apply by forwarding your up to date CV together with a covering letter to the link below.
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