Gladiator Systems Support Lead
Company:
Boeing Defence United Kingdom Limited
At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.
An exciting opportunity has become available to join Boeing Defence UK as a Systems Support Team Lead based at RAF Waddington, Lincolnshire.
We are looking for an experienced engineer with great inter-personal skills to join and lead a team of six systems support engineers who oversee the on-site operation, update and maintenance of a complex suite of training simulation applications and services for the RAF’s Gladiator programme.
This is a fast-paced, customer-focussed role that supports the RAF in the delivery of operationally important team and collective training exercises that join geographically distributed air and ground simulation equipment together in a single, consistent, synthetic training environment. The role is based at RAF Waddington where virtual working will not be possible.
Your responsibilities will be:
1. Supervise the day-to-day taskings and priorities of the Systems Support Team, coaching and mentoring as required
2. Ensure the team efficiently and effectively address user issues
3. Oversee and perform troubleshooting, maintenance, change, reconfiguration and support to exercises, visits and demonstrations
4. Manage and resolve escalated issues
5. Maintain high standards of system and service quality and ensure KPIs and SLAs are met
6. Provide technical guidance and oversight to team members
7. Undertake peer reviews to ensure work is completed with accuracy
8. Maintain and review processes and documentation as required
9. Deconflict and resource shifts and taskings
10. Attend meetings as required to provide and gather information in relation to team taskings
11. Reinforce the Boeing Values and Behaviours
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Examples of several key features of the benefits package are as follows:
12. Competitive salary and annual incentive plans
13. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next
14. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact that is tailored to you
15. Diverse and inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
16. 23 days plus UK public holidays and a Winter Break between Christmas and New Year
17. Pension Plan with up to 10% employer contribution
18. Company paid BUPA Medical Plan
19. Short Term Sickness: 100% pay for the first 26 weeks
20. Long Term Sickness: 66.67% of annual salary from 27th week
21. 6x annual salary life insurance
22. Learning Together Program to support your on-going personal and career development
23. Access to Boeing’s Well Being Programs, tool and incentives
24. 6 weeks paternityleave
Essential Requirement's:
25. This position is for a UK National only because of site restrictions
26. SC security clearance is essential. Willingness and eligibility to undergo DV level clearance
Preferred Requirements:
27. You will be a passionate engineer with a degree or equivalent qualification in a relevant engineering or scientific field, as well as:
28. Strong interpersonal skills and be a team player
29. Good leader of people
30. Good analytical skills
31. Experience working with simulation protocols; HLA & DIS
32. Experience working with synthetic collective training environments
33. Experience in software/application support (Windows, Server & RHEL) for various interconnected systems.
34. Understanding of software deployment, management and configuration of complex systems.
35. Understanding of source control tools and repositories.
36. Understanding of networking, protocols and routing.
37. Customer-focussed with a can-do attitude
38. Willing to work in a military environment requiring adherence to security procedures
39. Willing to work in a safe manner
40. Technical application of military, distributed, training simulation systems and compliance to military standards
41. Application of engineering best practices and principles
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
This position requires the ability to obtain United Kingdom Security Check.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Not a Shift Worker (United Kingdom)