Job Description
Josh Dean MP, the MP for Hertford and Stortford, is seeking a Constituency Assistant to support the team in his office provide the highest level of service for his constituents.
This is an opportunity for somebody who wants to make a difference and learn about the work of an MP and their team.
Working to the Head of Office, you will support her in a wide variety of tasks that ensure the whole team (in both the constituency and Westminster offices) is able to function effectively.
Location: The constituency office in Bishop's Stortford.
Salary: £25,200 (In line with IPSA pay scales).
Contract: Permanent, with 6 probationary period.
Closing date: 9am on Monday 7 July 2025.
ESSENTIAL REQUIREMENTS
The ideal candidate will be able to evidence that they:
* are hard working;
* have good interpersonal skills;
* are able to learn from their experiences to further their development;
* have a good standard of spoken and written English;
* are clear and accurate in their communication;
* can follow instructions, asking for help if necessary;
* have strong organisational and administrative skills;
* have good timekeeping skills;
* have a good standard of IT literacy;
* have an understanding of the issues facing people in the constituency;
* understand how, in this role, they could contribute to Josh achieving his goals.
DESIRABLE REQUIREMENTS
* A full, clean driving licence and, preferably, access to a car to use within the constituency.
* Knowledge of the UK political system.
KEY RESPONSIBILITIES
CONSTITUENCY DIARY AND EVENTS
* Assist in keeping the MP's diary up to date.
* Collate diary information into event briefings for MP.
* Accompany and assist the MP at events in the constituency, as appropriate.
* Assist at surgeries and other meetings and follow up, as appropriate.
CONSTITUENCY ISSUES AND ENQUIRIES
* Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required.
* Analyse patterns of enquiries and produce reports.
* Log cases on the Caseworker database/CMS (Case Management System); monitor progress and ensure all identified actions are taken.
* Manage and monitor social media enquiries, dealing with cases that do not need to be transferred to a higher level. Ensure all enquiries are dealt with in a timely manner.
* Draft standard responses to constituents.
* Help collate information about constituency issues and campaigns.
ADMINISTRATIVE
* Ensure records are kept and information managed confidentially in line with the data protection legislation.
* Provide administrative support to the Head of Office.
OTHER
* There may be a requirement for the role holder to work outside of the normal working hours, including attending events with the MP as required.
APPLICATION DETAILS
Please send the following two documents by email to: nikki.belfield@parliament.uk by 9am on Monday 7 July 2025:
* a CV
* a covering letter, explaining in no more than 2 sides of A4 why you think you are suitable for this role and telling us about a time when you got something wrong but learnt from it.
If you would like to discuss the role informally before applying, please contact Nikki on the email above.
Interview process: In-person interviews will take place in Bishop's Stortford, on Friday 18 July 2025.
Candidates will be notified of whether they are being invited to interview by Friday 11 July 2025.