B2B Sales Support Coordinator 6 month secondment
About the job
* Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
* Competitive
* Fixed Term/Secondment (37.5 hours) - Fixed
Reporting to the Sales Support Manager, you will act as a sales enabler for the B2B Account Managers aligned to specific industries (e.g. Facilities Management, Hotels, Construction, Student Accommodation). You will strengthen account performance by increasing customer engagement, improving adoption of the Screwfix proposition and ensuring Account Managers have the insight, follow‑up and operational support needed to grow and retain B2B key account customers.
Through planned outbound contact and responsive inbound support, you will help identify upcoming projects, qualify opportunities, and convert customer needs into actions for the wider account team. You will also support onboarding and lifecycle activity, resolve escalated queries, and maintain accurate CRM data and reporting, enabling consistent, high‑quality service and long‑term account growth.
Benefits
* 28 days holiday (including bank holidays, 5 of which can be taken flexibly), increasing with service up to a maximum of 33 days
* Hybrid working with up to 2 days working from home
* Flexible start and end times around core working hours
* Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
* Up to 14% employer pension contributions
* Life cover up to 4x your salary
* Health cash plan and discounted gym memberships (up to 25% savings)
* 20% discount at Screwfix and B&Q
Bonus
We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.
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