The role of the Curriculum Support Assistant is to support Cambridgeshire Skills curriculum delivery and management teams with the effective running of the service. To provide first class customer service to potential and existing learners and all the service’s partners and stakeholders. Undertake a range of administrative tasks and ensure the accurate processing of learner data in the service MI system, generation of timely reports to support management of the service. Be supportive to our communities and customers to ensure that they receive is positive and effective. For more information about this opportunity please contact Angelina Winn on: angelina.winn@cambridgeshire.gov.uk or craig.mossoman@cambridgeshire.gov.uk Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage… A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes Take a look at our Employment Benefits Brochure attached to this advert to find out more. What will you be doing? This position is based at March Community Centre and will support new and potential learners over the phone, e-mail or in person. Provide detailed information and advice to potential and existing learners to help them find the most appropriate and suitable course to support the needs Support learners with their applications and enrolments onto course Assess learners eligibility for courses Ensure details of learners are recording in the services Management Information System and maintain accurate administrative records Provide general administrative support across the service to ensure that key operations are being delivered to our learners, partners and stakeholders Support with financial processes such as taking learner payments, raising purchase orders and invoices Work across the service as required When requested provide invigilation support for exams Ability to travel About you Cambridgeshire Skills is Cambridgeshire County Councils adult learning service. We offer a range of courses and learning opportunities for adults aged 19 We enable adult learners to gain skills which will lead them to meaningful, sustained, and relevant employment, or enable them to progress to further learning Our courses support wider outcomes such as improving health and wellbeing, equipping parents/carers to support their child’s learning, and developing stronger communities We delivery across Cambridgeshire from various venues including Libraries, Community Venues, Children and Family Centre We enable individuals to improve their skills, confidence and employability. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .