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Determinations manager

Glasgow (Glasgow City)
The Scottish Government
Manager
Posted: 22h ago
Offer description

Determinations Manager – The Scottish Government

We are looking for an experienced Determinations Manager to lead decision making and support safeguarding work within Disclosure Scotland, part of the National Barring Service. The role is central to protecting vulnerable people across Scotland.


Key Responsibilities

* Act as senior decision maker in complex or marginal cases and chair regular case conferences.
* Maintain electronic casework systems, ensuring sensitive personal data is managed appropriately.
* Collaborate with other Determinations Managers to prioritise activities and allocate resources to deliver team goals.
* Lead continuous improvement initiatives to transform working processes.
* Line manage senior caseworkers, supporting staff development and achievement of objectives.
* Promote a culture focused on safeguarding outcomes and a positive team ethos.
* Deputise for the Head of Protection Services at internal and external forums.
* Build cross‑government networks and embed open and transparent communication.


Success Profile

The role requires strong leadership, resilience, and sound judgement to handle sensitive information and meet legal duties.


Professional / Technical Skills

* Build relationships and networks to share insights and learning.
* Design and set up operational teams, processes and services.
* Make decisions at pace, resetting workloads as priorities change.


Behaviours

* Making effective decisions – Level 3.
* Managing a quality service – Level 3.
* Leadership – Level 3.


How to Apply

Apply online, submitting a CV and a Supporting Statement (no more than 1000 words) that demonstrates how you meet the skills and behaviours listed above. AI tools can support your application but all statements must be truthful and directly from your own experience. Assessments may include an interview and written analysis. Assessments are scheduled for the week commencing 24 November 2025, but this may change.


Equality Statement

We are committed to equality and inclusion and aim to recruit a diverse workforce that reflects the population of the Scottish nation.


Working Pattern

Standard hours are 35 hours per week with flexible and hybrid working options. A minimum of two days per week in our office is expected.


Security Checks

Successful candidates must complete BPSS and may be required to obtain Security Check (SC) clearance.

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