Overview
Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment. This is a non-operational job with no line management responsibilities.
Responsibilities
* Provide administrative assistance in area of work
* Maintain accurate filing system for area of work
* Respond to queries relating to area of work, redirecting where required
* Support Services Administration: Business Hub
* Support Services Administration: Records
* Support Services Administration: Visits Booking
* Support Services Administration: Welcome Centre, able to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Working Hours & Arrangement
Hours of Work and Allowances: 18.5 hour working week.
The MoJ offers Hybrid Working arrangements where business need allows, blending working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks.
Benefits
* Annual Leave – The holiday year runs from 1 March. If you work a non‑standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro‑rated basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
* Bank, Public and Privilege Holidays – You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment.
* Pension – The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
* Work Life Balance – HMPPS is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ.
* Season Ticket Advance – After two months' service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer‑period season ticket for travel between home and your place of work.
* Childcare Vouchers – For any moves across the Civil Service, there may be implications on your ability to carry on claiming childcare vouchers.
* Training – HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti‑Bullying Programmes. All staff receive security and diversity training and an individual induction programme into their new roles.
Eligibility & Qualifications
* All candidates are subject to security and identity checks prior to taking up post.
* All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS.
* All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist.
Equal Opportunity & Disability
Working for the Civil Service – The sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's. Should you feel that the recruitment process has breached the recruitment principles, you are able to raise a formal complaint in the following order:
* To Transformative Business Services (0345 241 5358 (Monday to Friday 8 am – 6 pm) or e mail)
* To Ministry of Justice Resourcing team
* To the Civil Service Commission (details available)
As a Disability Confident employer, MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ can offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form.
Nationality Requirements
* UK nationals
* Nationals of the Republic of Ireland
* Nationals of Commonwealth countries who have the right to work in the UK
* Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
* Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EUSS.
* Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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