About The Role
We are looking to recruit an experienced Receptionist to join our team on a permanent, full-time basis to provide a high-quality service and a welcoming and professional greeting for all campus visitors. Working in multiple reception areas, the successful applicant will act as the first point of contact for all visitors to the campus, by phone or online, respond to a wide range of enquiries and be able to redirect them effectively to the appropriate place. As an employer of choice we can offer the successful candidate for this role a range of benefits, including: - Employer Pension Contribution up to 10% - 26 days + 8 days bank holiday - Life Assurance - Subsidised Sports Centre Membership (Gym & Fitness Classes) - Enhanced Maternity/Paternity Pay - Cycle Scheme & Home & Tech Scheme - Vivup Lifestyle Discounts
Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.
About You
The successful candidate will have relevant experience in a customer relations environment, preferably as a ‘front line’ member of staff. You will have experience in offering excellent customer service, good organisational skills and the ability to work without direct supervision. We would like to hear from candidates who can offer the following skills and experience:
1. Professional telephone manner
2. Excellent IT skills
3. Professional approach to team working
4. Flexible approach to working hours
For full details of the skills/experience required, please see the job description above.
This position is offered on a permanent, full-time, 37.5 hours per week contract working 8.30am to 17.00pm, Monday to Friday.
If you are looking to have an informal discussion about the vacancy ahead of applying please email recruitment@fxplus.ac.uk. The closing date for the position is Monday 25 August 2025.
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.
It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.
Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.