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For one of our clients, we are seeking a Product Manager, remotely from Latin America. This role involves taking ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.
Key Responsibilities:
1. Customer Feedback & Insights: Gather, analyze, and act on customer feedback through surveys, reviews, and direct calls.
2. Product Optimization: Collaborate with manufacturers and suppliers to enhance product taste, formulation, and packaging.
3. Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.
4. Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.
5. Data-Driven Decision Making: Use data analytics to measure the success of product changes and iterate accordingly.
6. Regulatory Compliance: Ensure all product modifications comply with industry regulations and quality standards.
7. Customer Experience Enhancement: Develop strategies to improve unboxing, branding, and overall product experience.
Who You Are:
We seek a proactive, strategic individual capable of driving product innovation through customer insights.
Must-Have Qualifications:
* 3+ years of experience in product management within the supplements or health & wellness industry.
* Proven experience in improving product taste, formulation, and packaging.
* Strong understanding of customer behavior, survey methodologies, and product testing.
* Ability to work in a fast-paced environment and manage multiple priorities.
* Experience working remotely.
* Strong project management skills with the ability to lead cross-functional teams.
* Excellent written and verbal communication skills.
* Exceptional analytical skills and proficiency in data analysis tools (Excel, Google Analytics, or similar).
Nice-to-Have Qualifications:
* Experience with e-commerce platforms (Shopify, Amazon, or similar).
* Knowledge of packaging design trends and sustainable materials.
* Familiarity with A/B testing and UX research.
* Hands-on experience as a Product Designer.
* Flexible, part-time, or hourly work—ideal for experienced professionals seeking project-based engagement.
* Opportunity to shape innovative products in a growing e-commerce company.
* Work directly with leadership to make an immediate impact.
* Fast-paced and dynamic work environment where your contributions are valued.
* Fully remote role with the ability to work from anywhere, preferably overlapping with Central European time zone.
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