Job Description
We are recruiting on behalf of a public sector organisation in North Wales for a Network Engineer to join their ICT Infrastructure team.
This role supports the delivery of critical services by ensuring the reliability and security of network, fixed and mobile communications. You will work closely with the ICT Infrastructure Manager, acting as an escalation point for network issues and providing hands on technical support across a wide range of technologies.
Key responsibilities
* Day to day management and monitoring of network and telecom systems
* Fault diagnosis, installations, maintenance and upgrades
* Supporting infrastructure projects and service improvements
* Providing technical guidance and documentation to colleagues and users
* Liaising with suppliers and external organisations
* Producing reports and supporting audits and asset management
* Participating in an on call rota for critical incidents
What they are looking for
* Experience supporting network and communications infrastructure
* Strong troubleshooting and problem solving skills
* Ability to work in a demanding, service critical environment
* Clear communication skills with technical and non technical users
Benefits
* Generous annual leave allowance plus public holidays
* Flexible working arrangements through a flexi-time scheme
* Access to a defined benefit public sector pension scheme
* Ongoing training, development and support
* Health, wellbeing and occupational health support
* Access to additional benefits including cycle to work and retail discounts
This is an opportunity to work in a stable public sector environment where technology plays a vital role in frontline service delivery.