Vacancy Name
Academy Administrator
Vacancy No
VN5262
Location City
Loughton
Location Postal Code
IG10 1DX
Contract Type
Permanent
Hours per week
22.50
Working Days & Times
Tuesday, Wednesday and Thursday 9-5
Salary Minimum Pounds
£16204.5
Salary Maximum Pounds
£16204.5
Description
Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our 'Purple People', the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to 'transform lives through learning'.
Role Information
This role is for an administrator ideally with some knowledge of the beauty therapy industry to support the administrative functions within our beauty academy. You will be responsible for monitoring learner attendance ensuring necessary resources are available to facilitate course completion and acting as a liaison between tutors and learners. You will act as the first point of contact for learners and therefore must be confident, with a good telephone manner and be professional and dependable.
DUTIES
* Support the Academy Manager and Business Development Officer with the enrolment and onboarding of new learners including associated administrative duties.
* Process learner paperwork as directed by the Academy Manager and business needs.
* Support learners in successfully applying for financial support (bursary) by collecting, checking and chasing documents.
* Resolve queries by collecting, checking and chasing learner evidence (such as residency, benefits and ID).
Invigilate exams where instructed.
* Manage front desk and undertake reception duties providing learners, colleagues and customers with support, advice and guidance.
* Complete finance tasks as required by the business.
* Oversight of academy inventory including completing stock checks and supporting the procurement process, ensuring purchase orders are raised and fulfilled as necessary.
* Work collaboratively with the property team to ensure any issues are reported appropriately through FixFlo, and are followed up.
* Support the Academy Manager/tutors with collating health and safety forms for work placement.
* Complete Health and Safety and First Aid training, promoting and maintaining a safe working environment for learners and the team .
* Collect job outcomes and associated evidence for learners (where applicable).
* Be available to support other academies as and when required by the business.
* Support with course enquiries and signpost to the business development team
* Contact potential learners to arrange course interviews, inductions and enrolements
* Monitor learner attendance by liaising with tutors and the academy manager, contacting learners where necessary
* Liaise with MIS team to ensure all learner data and systems are accurate and kept up to date daily to ensure data and systems are accurate and queries are dealt with in a timely manner.
GENERIC DUTIES
* Conduct your role in line with the company values and expected behaviours
* Promote equal opportunities and recognition of diversity throughout the company
* Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
* Ensure confidentiality and professionalism at all times.
* Provide learners, customers and colleagues with support, advice guidance as part of your everyday role#
If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on or
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
Essentia Criteria
EXPERIENCE
Previous experience in admin/office role
Previous experience of MI systems (Desirable)
KNOWLEDGE & SKILLS
Good level of Maths & English
Strong work ethic with a committed attitude to work
Able to work at a fast pace with or without direct supervision
Proficient IT skills including word processing, excel/spreadsheets and presentations.
Strong organisational and time management skills
Excellent verbal and written communication skills.
QUALIFICATIONS
Exceptional interpersonal communication skills
Attendance record with the ability to work as part of a team
Why work for Learning Curve group?
There are many reasons that make Learning Curve Group a fantastic place to work
Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:
In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:
* 26 days annual leave + Bank Holidays
* Buy & Sell an additional 5 days each year
* Length of service annual leave increments starting at 2 years
* Healthcare Scheme
* Home & Tech schemes
* Enhanced Family Leave
* Paid Volunteer day each year
* Early Finish Fridays on the last Friday of every month
* Student / Teacher Discount
* Uniform
HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
* Electric Car charging points
* Free fruit, Coffee and Tea
* Onsite Shower
* Prayer room on request or list of nearest available places of worship
EQUAL OPPORTUNITIES
You're unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don't just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.
Halo Code
Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.
Disability Confident Leader
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.
Armed Forces Covenant Gold
12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.
* Domestic Abuse Covenant
* Care Leaver Covenant
* Working Chance
* Ban the box
Recruitment Checks
Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview.
Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s).
Education Level
Vocational
Level of Vocational Experience
2 years
Applications Close Date
05 Oct 2025