Swindon, United Kingdom
Bournemouth, United Kingdom
Northampton, United Kingdom
London, United Kingdom
Dunfermline, United Kingdom
We have an exciting opportunity within Anti‑Money Laundering (AML) Operations for a Senior Economic Crime Investigator to join our mission to protect the Society from economic crime. The Economic Crime department plays a critical role in safeguarding Nationwide and its members against threats, including money laundering, terrorist financing, sanctions breaches, and bribery and corruption.
This role would suit a motivated professional with strong stakeholder management skills and proven investigative experience, ideally gained within an economic crime, risk, compliance, or audit environment in financial services. You’ll bring sound judgement, strong analytical capability, and experience of managing complex investigations, alongside knowledge or hands‑on exposure to one or more areas of economic crime.
You’ll be joining a department with an outstanding reputation, compelling subject matter, and industry‑leading results. Working alongside advanced detection systems, you’ll respond to constantly evolving financial crime risks while remaining focused on delivering an exceptional experience for our members.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll spend at least two days per week, or if part‑time, you'll spend 40% of your working time, based at either Swindon, Wakefield, Bournemouth, Northampton, London, or Dunfermline office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location, we would welcome your application, and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
Uncompromisingly Customer, whatever our role
Benefits
* Access to private medical insurance
* A highly competitive pension to help you build a strong foundation for retirement
* Access to an annual performance‑related bonus
* Training and development to help you progress your career
* A great selection of additional benefits through our salary sacrifice scheme
* Life assurance to provide peace of mind for you and your loved ones in the event of your death
* Wellhub – access to a range of free and paid options for health and wellness
* Up to 2 days of paid volunteering a year
What you’ll be doing
As a Senior Economic Crime Investigator (Enhanced Due Diligence), you will play a pivotal role in strengthening investigative capability across the EDD function. Alongside leading a proportion of complex, high‑risk casework, the role places strong emphasis on coaching, training, and providing technical guidance to support the ongoing development and consistency of the wider team. The role may also require supporting customer phone escalations and conducting call observations for coaching and quality assurance purposes.
You will conduct enhanced due diligence and ongoing monitoring for high‑risk individuals and entities, delivering thorough investigations into potential money laundering concerns and supporting the preparation and submission of Suspicious Activity Reports to the National Crime Agency. Using a range of internal and external data sources, you’ll complete detailed customer risk assessments and make well‑reasoned recommendations on the future management of member relationships in line with internal policies and risk appetite.
Working closely with internal and external stakeholders, including law enforcement, other financial institutions, and members, you’ll provide quality assurance by reviewing investigations to ensure they meet required standards. Through peer checks, constructive feedback, and shared technical expertise, you’ll help maintain high standards across the function while contributing to robust, compliant processes that support the Society’s ongoing protection from economic crime.
About you
No two days are the same, so we’re looking for a collaborative team player who thrives in a varied, fast‑paced environment and feels confident balancing priorities while maintaining high standards.
As a minimum requirement, you will bring:
* Knowledge and/or hands‑on investigative experience in one or more areas of Economic Crime, such as money laundering, sanctions, fraud, or terrorist financing
* Significant investigation experience, including the ability to analyse complex data, assess evidence, and make sound, risk‑based decisions
* Experience working within an Economic Crime, Risk, Compliance, or Audit role in the financial services sector, with an understanding of regulated environments
* Proven presentation, influencing, training, and coaching skills within financial crime, with the ability to communicate confidently and tailor messages to different audiences
* A comprehensive understanding of Financial Crime legislation, regulation, and industry guidance, alongside a clear awareness of the standards and expectations set by the Financial Conduct Authority
* Experience making risk‑sensitive decisions, demonstrating objectivity, sound judgement, and the confidence to maintain independence while challenging robustly when required
Customer‑First Behaviours
* Feel what customers feel – We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
* Say it straight – We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
* Push for better – We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
* Get it done – We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
Job Info
* Job Identification 2748
* Apply Before 05/07/2026, 10:55 PM
* Locations: Swindon, Wakefield, Bournemouth, Northampton, London, Dunfermline
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