Join our passionate team as a Service Manager and lead the way in delivering exceptional support across five supported living services in Newcastle, supporting 10 individuals with learning disabilities.
These services are well-established and located close to one another across the NE3, NE4, NE6 and NE12 postcodes, enabling strong collaboration and visibility across teams. Together, the services deliver approximately 850 hours of support each week, supported by three dedicated Team Leaders who play a key role in driving day‑to‑day quality and team engagement.
In this role, you will:
* Support, inspire, and develop your teams to deliver outstanding care and support
* Oversee the delivery of high‑quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs
* Drive service improvements and quality standards
* Build strong relationships with your team, families, and communities
You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring
* A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
* Strong experience in operational and people management
* A valid UK driving licence is preferred, as the role involves travel between nearby services
* A genuine passion for quality care — and the ability to lead by example
Benefits
* Leadership development programmes & progression pathways
* A supportive, inclusive workplace culture
* Matched contribution company pension scheme
* Wellbeing resources and mental health support
* Reward and Recognition Schemes
* Discounts on shopping, tech, travel, and more through CHOICE Rewards
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