Company Description
Amari Plastics East London is a leading distributor of a wide variety of plastic-based materials for the Sign, Display & Graphic, Building & Construction, and Retail & Commercial Interior sectors. Located in West Hordon, near Brentwood, we offer a vast and diverse product range, all stocked locally for immediate supply. We also provide bespoke product size conversions with our extensive in-house machinery. Serving areas such as East London, Essex, Hertfordshire, Kent, East Sussex, and beyond, we are prepared to meet your needs efficiently.
Role Description
This is a full-time on-site role for an Internal Account Manager based in West Hordon. The Internal Account Manager will be responsible for managing existing customer accounts, processing orders, and handling customer inquiries. Daily tasks include developing and maintaining strong customer relationships, identifying potential sales opportunities, providing product advice, and ensuring customer satisfaction. The role also involves coordinating with the warehouse team to ensure timely order fulfillment.
Qualifications
* Strong account management and customer service skills
* Experience in order processing and handling customer inquiries
* Excellent communication and interpersonal skills
* Ability to develop and maintain strong customer relationships
* Problem-solving skills and attention to detail
* Basic knowledge of plastic-based materials and industry experience is a plus
* Proficiency in using CRM systems and Microsoft Office Suite
* Bachelor's degree in Business, Sales, Marketing, or a related field is preferred