British Pregnancy Advisory Service (BPAS)
Admin Assistant - Bank / Casual
The closing date is 25 May 2026
Note: Casual vacancy working in our unit in Northampton and Milton Keynes on an ad-hoc basis covering periods of annual leave and sickness.
We are looking for an experienced Admin Assistant to join our Northampton and Milton Keynes units on a casual basis.
You will work as part of the team, carrying out administration tasks in an efficient and friendly manner, ensuring that clients feel accepted, supported, and confident about BPAS services.
Main duties of the job
* Answer and direct telephone queries, liaising with internal and external colleagues as necessary.
* Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client’s episode of care.
* Monitor, edit and amend appointment list using the BPAS booking system, informing clients of changes to their appointment if necessary.
* Assist in monitoring, controlling and ordering stock; sort and distribute incoming mail, and prepare and dispatch statistical information and reports.
Additional expectations
* Experience of dealing face-to-face with patients who may be upset, within a care environment.
* Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
* Good attention to detail, supportive towards colleagues and clients, and an effective team player.
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre‑employment checks.
We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Salary
£13.08 - £14.73 per hour, depending on skills and experience.
Shift Pattern
Ad-hoc – As and when required to cover periods of annual leave and sickness in line with business needs. This will be over Monday to Friday.
Location
BPAS Northampton – 1st Floor Aquila House, 14 St Giles Terrace, NORTHAMPTON NN1 2BN. (Also covering Milton Keynes MK9 3HP)
Application eligibility
Applicants must have the legal right to work in the UK. Visa sponsorship is not offered.
References & Pre-employment Checks
All offers of employment are conditional on satisfactory pre‑employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Person Specification
Experience
* Administration experience gained within an office environment and general office duties.
* Experience with clerical procedures, including checking documentation.
* Experience of telephone and reception procedures.
* Experience dealing face-to-face with patients who may be angry or upset, within a care environment.
Qualifications
* English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2.
* Competent in Microsoft Office programmes including Word, Excel, Outlook and Microsoft Teams.
General
* Support a woman's right to choose abortion.
* State the name and nature of the relationship if you are the family or friend of a current BPAS employee.
* Be aware we are unable to offer Visa sponsorship to this role.
* Be aware this is a casual vacancy working on an ad-hoc basis covering annual leave and sickness.
* Work at two units: Milton Keynes (MK9 3HP) & Northampton (NN1 2BN) – be able to travel to both.
* Specify days/hours you can offer each unit on a weekly/monthly basis.
* Add any further information or statements to support your application.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.
Employer name
British Pregnancy Advisory Service (BPAS)
Contract
Bank
Reference number
B0201-MKNO-AA-CAS
Job locations
* BPAS Northampton – 1st Floor Aquila House, 14 St Giles Terrace, NORTHAMPTON NN1 2BN
* Milton Keynes – MK9 3HP
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