Commercial Services Manager
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.
At the Environment Agency there’s so much more to our work than building flood risk management schemes or regulating industry. We strive to ensure that everything we do counts towards leaving a legacy to be proud of for people, communities, and the environment – for all of us to enjoy and for future generations.
This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects, and our ability to maximise returns on our budget and demonstrate value for money. You'll also help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements that deliver for both of us and society.
The Commercial Assurance and Framework Management Team provides country‑wide support to our Integrated Delivery Management teams and wider Project Management community, championing effective governance and commercial assurance, to achieve the very best value for money. It’s something that will see you quickly develop excellent relationships internally and externally and become an expert on contractual and commercial interpretations within a high performing team.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
We are the Commercial and Framework Management (CAFM) team, part of Portfolio Management, Assurance & Commercial (PMAC), supporting our Programme and Contract Management Service to create a better place and build resilient communities through excellent commercial risk management.
You will be an integrated part of our national team and will support your local delivery hub leadership ensuring we deliver the most sustainable outcomes on our delivery programmes.
Experience / Skills Required
Essential education / skills / behaviours
* A-Level Qualifications, Level 3 Qualifications or Equivalent.
* Skilled communicator with strong interpersonal/influencing skills.
* Stakeholder management experience.
* Strong data and document management skills.
* Commercial acumen – the ability to understand and analyse business situations, take proportionate risks, make informed decisions and deliver the most advantageous solution. Demonstrate curiosity and drive to achieve value for money.
* Administration skills – strong organisation skills, ability to write minutes and draft reports.
* Willingness to shadow, undertake long‑term professional qualifications (such as NEC training, CIPS) and the confidence to ask questions to drive development.
* Interests in infrastructure, construction or environmental programmes.
Desired Education / Professional Requirements
* Degree or equivalent professional qualification or experience.
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS, or RICS.
* Formal training in contract management (e.g. NEC, Contract Management Capability Programme).
Key Competencies
* Influences and Persuades Others – presenting a convincing case that wins people over and encourages collaborative decision‑making.
* Focuses on Customers and Partners – addressing the needs of internal and external customers with rapid and effective responses.
* Data and Information Management – collecting, analysing, and sharing data securely and in compliance with relevant standards.
Benefits and Working Conditions
Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. The role can be fulfilled via hybrid working, with some travel required and occasional overnight stays.
Seniority level
Associate
Employment type
Full-time
Job function
Management and Manufacturing
Location
Romsey, England, United Kingdom
Contact
For further information, email: Kerrie.Pitson@environment-agency.gov.uk
Virtual open evening will be held on 23/10/25 at 18:00.
Interviews w/c 17/11/25.
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