Customer service - Maintenance Co-Ordinator
Latitude Recruitment are currently looking to recruit a Maintenance Co-Ordinator, for our client based in Fareham.
This is an excellent opportunity for someone looking to work within the engineering and manufacturing industry within a well-established company who pride them self in great customer service and building lasting relationships.
Were looking for a Maintenance Co-ordinator to join the team, working closely with the companies talented engineers and collaborating with all departments to deliver top-notch customer service.
Key responsibilities:
Customer Support & Queries: Manage the maintenance mailbox and respond to customer inquiries
Scheduling & Coordination: Schedule maintenance visits to meet customer expectations, handle reactive calls and coordinate remedial works
Parts & Quotations: Order parts, create remedial quotations with support from our Technical Supervisor (dont worry if youve not done this before well support you!)
Data Management: Collect and track customer data, such as FGAS logs, and send engineers job cards
Invoicing & Renewals: Handle daily invoicing for completed works and monitor customer contract renewals
Proposal Creation...