About Our Charity
RSPCA Ashford & District Branch is a local, independent branch of the RSPCA dedicated to improving the lives of animals in our community. We work tirelessly to rescue, rehabilitate, and rehome animals in need, as well as promote responsible pet ownership and animal welfare.
Our charity shop plays a vital role in raising funds to support this work. Every donation and every purchase helps us provide veterinary care, food, shelter, and ongoing support for vulnerable animals. The shop is run by a committed team of volunteers who ensure it remains a welcoming space for customers while helping us maximise income for animal welfare.
As demand for our services continues to grow, our volunteers are more important than ever. By supporting the shop, you are directly helping local animals receive the care and second chance they deserve.
About the Role
We are looking for a dedicated and organised Volunteer Manager, (unpaid role) to help oversee the day-to-day running of our charity shop. (flexible, hours to be arranged). This rewarding role plays a key part in supporting our volunteers, keeping the shop running smoothly, and helping us raise funds for our work.
If you enjoy working with people, staying organised, and making a positive difference in your community, this role could be perfect for you.
What You'll Be Doing
* Supporting, coordinating, and motivating our volunteer team
* Organising volunteer rotas to ensure the shop is well staffed
* Recruiting, welcoming, and inducting new volunteers
* Overseeing daily shop operations and maintaining high standards
* Ensuring health & safety procedures are followed
* Managing donation intake and space safely
* Supporting weekly promotions and shop presentation
* Acting as a key point of contact between volunteers and the charity
What We're Looking For
* Friendly, approachable, and confident communicator
* Well organised with good time-management skills
* Comfortable supporting and guiding others
* Calm and practical when making decisions
* An interest in charity retail or community work
* Retail or volunteer experience is helpful but not essential
What You'll Gain
* The opportunity to make a real difference
* Valuable experience in leadership and volunteer management
* New skills in retail, organisation, and teamwork
* Being part of a supportive and welcoming community
* A rewarding role that directly supports the charity's mission
Job Type: Volunteer
Pay: £1.00 per year
Benefits:
* Flexitime
Work Location: In person