Join Renault Trucks UK as our Fleet Services Manager
Salary: Competitive with company car and annual company Bonus
Location: based at our Head Office in Warwick with UK travel (Hybrid Working up to 40% working from home)
Renault Trucks UK is at the forefront of innovation in the transport industry, and we are committed to providing first-class added-value Fleet Management solutions to our customers. Building lasting partnerships by assisting them to maximise their efficiency, productivity, uptime and cost savings, while fostering an unwavering loyalty to the Renault Trucks brand – it’s much more than just a truck!
As our Fleet Services Manager, you’ll spearhead the delivery of exceptional customer service for our Fleet Management offer (including Optifleet, our telematics system). Working with, and visiting, both customers and dealers alike, you'll play a pivotal role in driving customer loyalty, growth and profitability.
The Benefits we offer:
1. Professional growth and development: Unlock your potential through various training and development opportunities.
2. Company Car: Chose between Electric and Hybrid models
3. Pension scheme: Matched up to 7% of your salary, including death in service cover.
4. Medical Insurance: Medical insurance coverage is provided by Bupa.
5. Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
6. Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
7. Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
8. Fitness perks: Access MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.
9. Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
Who Are You:
You're a natural leader with proven management experience. Your customer-centric approach, commitment to continuous improvement and ‘can-do’ attitude make you the ideal candidate for this role. You are detail-oriented and proactive, thrive in a fast-paced environment and are always eager to expand your knowledge. Tackling challenges head-on, you enjoy working collaboratively to exceed customer expectations.
You will:
10. Have strong communication skills: excel in verbal and written communication, engaging effectively at all business levels
11. Be proficient in delivering dynamic presentations, effectively engaging audiences at all levels
12. Be an active listener, attuned to the needs and feedback of others, fostering collaboration and driving results
13. Ideally have Fleet Management and/or Transport Operations experience
The Day to Day:
14. Lead a small enthusiastic team to deliver customer service excellence and make a positive impact on the efficiency and productivity of our customers
15. Collaborate with the Renault Network and RTUK colleagues to maximise knowledge and confidence in promoting our offer
16. Support the acquisition and onboarding of new customers for Fleet Managed Services, ensuring seamless implementation and delivery.
17. Utilise customer feedback, competitor insights and market trends to enhance Renault's added value service offer.
Ready to Make Your Mark?
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Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.