Join to apply for the Technical Support Engineer role at Top 10 USA
Are you the go‑to tech problem solver who loves diving into networks, systems, and the occasional mystery error message? Here’s your chance to a world‑leading security technology manufacturer, a company that designs the systems keeping some of the world's biggest organisations safe.
Details
* Location: Manchester, England, United Kingdom
* Salary: £40,000 – £45,000 basic
* Benefits: 20 days holiday, pension, progression, development
What You’ll Be Doing
* Provide technical support to customers, installers, and field engineers.
* Troubleshoot and resolve issues across IP networks, LAN/WAN, switches, routers, and connectivity.
* Assist with reader integrations and system configurations.
* Offer guidance on security systems and alarm technologies (experience here is a big plus).
* Work with global teams to ensure first‑class service delivery.
What You’ll Need
* Solid experience in a technical support or IT/networking role.
* Strong understanding of IP networking, connectivity, and related protocols.
* Hands‑on experience with LAN/WAN, switches, routers, readers.
* Bonus points for exposure to security alarm systems or access control.
* Excellent communication skills and a genuine passion for problem‑solving.
Additional Information
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Information Technology
This isn't just a support job, it's a chance to be part of a global engineering powerhouse, surrounded by innovative technology and a team that actually values your expertise. If you're ready to take your support career to the next level, apply today and help keep the world secure, one network at a time.
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