We are looking for a self‑motivated, highly organised individual to join the Day Surgery & Endoscopy Administration Team. Salary will be the Agenda for Change Annex U trainee rate (75 % of band) during the apprenticeship period.
Main Duties
* Provide efficient clerical service to the Day Surgery and Endoscopy Unit.
* Assist the Team Leader in managing waiting lists.
* Register and book patients for routine endoscopy procedures using the clinical system and EPR.
* Schedule appointments requested by GPs for the Open Access Service, including those made via the E‑Referral system.
* Take telephone messages and respond to enquiries, passing them on to the relevant person if needed.
* Confirm appointments with patients to ensure attendance.
* Provide reception service, acting as first point of contact and maintaining a welcoming environment.
* Register and receive patients arriving for procedures using the EPR and theatre system.
Qualifications
* GCSE standard or equivalent knowledge/experience.
* Previous telephone and computer software experience.
* Knowledge of the healthcare or organisational environment desirable.
Experience
* Clerical experience.
* NHS experience.
Skills and Abilities
* Organisational skills.
* Interpersonal skills.
* Ability to work under pressure.
* Ability to work as part of a team.
Knowledge and Awareness
* Health & Safety.
* Confidentiality.
* Theatre scheduling.
Disclosure and Barring Service Check
This post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
About the Trust
Barnsley Hospital NHS Foundation Trust is a high‑performing Trust rated Good by the Care Quality Commission.
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