We are recruiting for Technical Operatives 1 for a leading IT service provider in their Configuration dept based in Hatfield.
You will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self‑sufficient to manage your workload within timely parameters.
Typically a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre‑designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In‑house systems (Training Given). Building (Software) various systems using detailed scripts – training provided on Scripts and must be followed as a breach can result in escalation.
Effective Up Line Reporting
This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders.
Data Input
25‑50% of this role is data input, all on spreadsheets so input is manual, attention to detail is key here. Consolidating consignments for distribution.
Other Responsibilities
Each worker has their own assignments but they need to be aware of how their assignment contributes to the entire order and work effectively. Again communication is key here because if they are running either behind or ahead of schedule the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions. Pallet Movement / Work Planning. Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment.
Experience
* Good written and verbal communication skills.
* IT background
* Data input experience is essential
* Flexibility to react to demand on short notice.
* Proactive whilst being a team player
* Ability to work to driven targets and SLA and time management skills.
* Knowledge of I.T componentry.
* Accuracy and attention to detail.
This is an umbrella contract, the role is Inside IR35.
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