TIP Group is seeking a Business Administration Apprentice to join their team in Knottingley, England, United Kingdom.
Job Description
The successful applicant will be responsible for a variety of administrative tasks, including:
* Inputting and closing down working orders
* Ordering parts from chosen vendors
* Chasing the business to resolve work orders in their queues
* Assisting the business in resolving queries where possible
* Taking phone enquiries from suppliers and redirecting others to other TIP employees
* Liaising with customers on service/compliance planning
* Supporting the team in keeping the site compliant
* Assisting in the management and administration of Penalty Charge Notices
* Keeping track of vehicle taxes and ensuring all vehicles are taxed at the right time
* Assisting with paying Purchase Orders and challenging costs where necessary
* Assisting with building recharge invoices and submitting them to customers
* Dealing with customer breakdowns over the phone and dispatching either MSU’s (Mobile Service Units) or 3rd party vendors to the breakdowns
* Assisting with Health and Safety tasks around the office and workshop
Please note that the above list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.
Qualifications and Requirements
The ideal candidate will have:
* Excellent customer service and communication skills
* Ability to work under pressure and to strict deadlines
* Organisational and prioritisation skills
* Ability to work alone and in a team
* Problem-solving skills
* Query resolution skills
* Good IT skills, including Microsoft Office, Matrix, ALS, and Internet and Intranet
Benefits
TIP Group offers a range of benefits, including:
* Company pension
* Private healthcare
* 25 days holiday plus bank holidays
* Generous referral programme
* Life assurance
* And many more
TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.
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