Being a Barista Maestro (Team Leader) means you'll be the face of Costa Coffee and will be responsible for delivering consistently excellent customer service and leading the team in the absence of the Store Manager and Assistant Manager. Prior experience is desirable but not essential, as we will provide excellent on-the-job training and support to carry out the role effectively. Training will include how to deliver excellent customer service, operational brand standards, and all elements of health and food safety procedures.
Day to day, you'll be making Costa Coffee, perfecting your craft through training to ensure every customer experience is exceptional. Your responsibilities will include:
1. Crafting great coffee with passion and energy
2. Serving customers with a smile and creating memorable moments
3. Being knowledgeable about all Costa products to advise customers
4. Leading your team to deliver brand standards
5. Maintaining health & safety and cleanliness across the store
6. Replenishing stock and assisting with deliveries
7. Supporting your Store Manager
8. Having fun at work and encouraging your team to do the same
A successful Barista Maestro will love coffee, have a genuine passion for people, and a desire to learn and excel. To succeed, you'll need:
* A positive outlook and personality
* A passion for delivering excellence
* Good communication skills
* Confidence and courage
* The ability to multitask and a hardworking attitude
Scoffs Group is the largest franchise of Costa Coffee in the UK. If you're passionate about great coffee and creating memorable experiences, this could be your best career move. You'll learn to craft the perfect coffee, deliver it warmly, and build a great team environment.
About us:
We're an award-winning franchise proud of our reputation—Costa Coffee has been voted the nation's favourite coffee for 11 years. At Scoffs, you'll be part of a warm, genuine team that shares a love for coffee and a commitment to excellent service.
Benefits include:
* Free handmade drinks and 50% discount on food and bottled drinks while on shift
* Employee assistance program
* Opportunities for fundraising and innovation
* 25% discount in Costa outlets across the UK
* Incentives and a reward program
* Company pension scheme
#J-18808-Ljbffr