Collecting and delivering notes / swabs / medication / equipment & running errands from various departments / wards Providing a courtesy Meet & Greet service (wheelchair training required) Assisting with patient / family video calls on wards Operating a library service to wards Visiting / chatting to patients who may not have visitors on wards Support within A&E and Pharmacy department (over 18s only with full training) Assist with wellbeing rounds, offering drinks to patients Cover desks and welcome patient and visitors to the hospital, providing clear, accurate directions Undertake patient / staff surveys to collect data to understand their experience Confidentiality must be always maintained regarding patients and their property Guide people around the hospital and be proactive in assisting anyone who may be lost or need help Take the Brew Buddy out to support staff wellbeing Whilst carrying a radio always ensuring you speak professionally over the system and never speak about patients over the radio We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on to book an appointment with the team. For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.