Sloans – Supervisor – Variable Hours (up to full-time hours available)
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
* £12.68 per hour, increasing to £12.98 per hour after successfully passing your 6-month probationary period
* £2 p/h average service charge
* 100% of service charge goes to the team
* Free meal and unlimited non-alcoholic drinks on shift
* 50% off food and drink across itison venues with friends and family
* Employee Assistance Programme to look after your mental wellbeing
* Complimentary tickets to itison major events
* 15% off at itison.com
* Taxi contribution for anyone working past 1am
* Team Incentives including Employee of the Month
* Two fully paid socials a year
* Fully funded external training courses
* Great opportunities to develop and progress
About The Role
At itison venues, our main mission is to bring great experiences to all of our customers. We are looking for people who are just as passionate about doing this as we are!
You'll work with the team to uphold the service standards set in the venue, ensuring all customers have a great experience.
As a Supervisor, you will assist the Management Team in running the day-to-day operation of the venue, including taking responsibility for a section, leading the team working alongside you, and being the first point of contact for any customer complaints or issues in your section.
You’ll be led by an experienced management team alongside a team of passionate and confident individuals, made up of team members on the floor and behind the bar.
About The Venue
Our city's oldest bar & restaurant, set over three stunning floors; a sold-out ceilidh every Friday night, weddings booked in our Grand Ballroom through till 2024, an amazing weekly in-house event programme including cinema nights, our own macaroni appreciation club (SMAC!), and a beautiful outdoor heated courtyard. Sloans has been at the centre of Glasgow life since 1797.
Loved by locals and tourists for centuries, Sloans is looking for an exceptional Supervisor to keep traditions going and introduce some new ones!
About You
If you are looking for variety and love being busy – you’re in the right place! We are looking for people with a genuine passion for food & drink and providing the best service to our customers.
We seek someone with a minimum of 1 year supervisory/duty manager experience in a similar high-volume, fast-paced venue. Experience in an events environment is a bonus. The role requires excellent organisation skills, the ability to prioritise, a positive attitude, excellent communication skills, and a team-oriented mindset.
About The Process
If you think this sounds like the right role for you, we would love for you to apply. If your application is successful, we will contact you to arrange an interview.
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