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Job Title: Head of Client Services & Growth
Company: Excite OOH
Location: Manchester, England (Hybrid)
Employment Type: Full-time
Seniority Level: Mid-Senior level
Job Description
Drive new business. Lead the team. Deliver great work.
Excite OOH is a leading out-of-home advertising specialist, recently named one of the UK’s Top
50 Integrated Agencies. We work across all major sectors – from travel and beauty to tech and
League Baseball, Monday Haircare, Fitness First, and Lyle & Scott.
We’re looking for someone with ideas, energy and ambition to join our leadership team –
someone who wants more responsibility, more variety, and real influence. If you’re hungry to
step up, shape strategy and move fast, this is your chance.
This hybrid role spans new business, client services leadership and campaign delivery – ideal
for someone who thrives in fast-paced, entrepreneurial environments.
You'll work closely with the MD and leadership team to grow the business, lead the client
services team, and deliver excellent work that wins hearts and headlines.
What you’ll be doing:
* Leading outbound sales and building a pipeline of new client opportunities
* Owning key client relationships and becoming a trusted strategic partner
* Managing and mentoring our client services team (currently 3 account managers)
* Overseeing live campaigns – managing timelines, creative approvals, and coordination across planning and ops
* Finding smart, creative ways to get Excite in front of the right clients – through outreach, partnerships, events or fresh thinking
* Working closely with the MD on commercial strategy and agency growth
* Collaborating with our Ops Manager and Media Planner to ensure work runs smoothly
What we’re looking for:
* Experience in a client-facing agency role (media, creative, or marketing services)
* Strong across both sales and delivery – you can land new business and ensure it runs smoothly
* Confident communicator and relationship builder – someone clients trust
* Organised, calm under pressure and great at juggling multiple projects
* Experience managing or coaching junior team members
* Someone who brings energy, initiative and professionalism to their work
* Comfortable being out in the world - meeting clients, attending events, and building relationships in person, not just over email
* A self-starter who thrives on momentum and doesn’t wait to be told
* Entrepreneurial and resourceful – able to solve problems and drive things forward independently
* Brings energy, motivation and high standards – someone who lifts the team around them
You're likely working at a bigger agency – delivering strong work, but stuck behind layers of
hierarchy. You're hungry to step up, move faster, and take ownership of something you can
shape. You want to be in the room, not waiting for an invite.
What we offer:
* Hybrid working (Manchester office + remote flexibility)
* Travel expenses covered
* Discounted local gym membership
* Access to hundreds of retail, wellbeing and travel discounts
* A creative, ambitious and collaborative team
* Exciting clients, standout campaigns, and room to grow
* Career-defining leadership role with clear scope to progress
* The chance to shape a key part of the business as we scale
We’re proud to be a member of the Institute of Practitioners in Advertising (IPA), giving our team
access to world-class CPD, training and support.
Most client meetings are UK-based - occasional travel to London, or regional hubs is expected –
all travel expenses covered.
We were recently recognised on the FEBE Growth 100 Watch List, and named one of the Top
50 Integrated Agencies in the UK - a reflection of the incredible momentum we’re building.
Excite OOH is an equal-opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees.
We’re excited to meet candidates directly - no recruitment agencies at this stage please.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Advertising Services
Referrals increase your chances of interviewing at Excite OOH by 2x
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