Overview
Fulfilment Shift Leader - Ayr Extra at Tesco. Shift Leader rate of pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. Additional payments may apply depending on location. Our policy offers a minimum of 16 guaranteed hours per week, with options to work fewer hours (minimum 12) if desired.
Responsibilities
* Be a colleague in-store who helps to serve shoppers better every day.
* Meet and collaborate with a diverse team, fostering a positive, inclusive environment.
* Lead a team in a fast-paced retail environment to deliver on daily objectives.
* Co-ordinate activities and deliver practical actions for performance improvement through hands-on coaching and feedback.
* Ensure a safe place to work and shop with proper guidance and oversight.
What you will do
* Role model great customer service and ensure customer needs are met.
* Build strong relationships with colleagues to promote team spirit.
* Communicate clearly using a variety of methods to keep the team informed.
* Take the lead when required and adapt to changing priorities.
* Balance priorities to deliver beyond expectations while serving customers.
Availability
The role requires availability during specified windows. Contracted hours will be scheduled within these times with 3 weeks’ notice of shifts. Flexibility is welcomed if you can match closely to advertised times.
What we’re looking for
* Ability to role model excellent customer service and meet customer needs.
* Ability to build lasting relationships with colleagues and foster team spirit.
* Clear communication skills and the ability to keep the team informed.
* Confidence to lead when required and adapt to change.
* Energy and drive to deliver beyond expectations and manage priorities.
* Willingness to contribute ideas to better serve shoppers.
What’s in it for you?
* Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
* Flexible working options from day one.
* Colleague discounts: 10% off and 15% at pay day weekends; Colleague Clubcard benefits.
* Access to free wellbeing resources and life cover with pension matching contributions up to 7.5%.
* Various benefits (discounts, shares, cycle to work, etc.) and uniform provided.
* Access to colleague networks and inclusive recruitment processes.
About Us
Tesco is focused on serving customers, communities, and the planet, with a commitment to diversity, equity, and inclusion. We support flexible working and welcome conversations about how we can accommodate different life moments. We are committed to an accessible recruitment process and provide information on support where needed.
Additional information
Please note: Tesco will recruit individuals who meet the appropriate age requirements for the role. Some roles may close earlier than the advertised end date due to high volumes of applications.
For more information about Tesco, visit www.tescoplc.com
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