1. Service Advisor - Treforest
2. Salary: Starting salary up to £29,750 per annum with a targeted monthly bonus of £500-1000.
3. Hours: Monday to Friday only! Business opening hours are 7:00am to 6:00pm, with shifts to be completed between these times.
4. Benefits: £30 gift voucher from the brand for every service plan you sell. Increasing holiday, no weekends and more!
A not-to-miss opportunity has become available for a Service Advisor for our client's multi-franchised approved car dealership based in Pontypridd.
In the role of a Service Advisor, you will work alongside another Service Advisor as well as a workshop team and shall be responsible for providing a proactive service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle.
Current/recent experience as a Service Advisor or in a similar capacity within an automotive business would be beneficial; however, our client is willing to consider candidates outside the motor trade, provided you have a UK driving license with minimal points, strong and consistent experience in a customer service-oriented role, and a desire to undertake an exciting new challenge in the motor trade. Overall, the successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational skills, along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
5. Starting salary up to £29,570 per annum.
6. Uncapped targeted monthly bonus of £500-1000 per month.
7. Various bonus schemes, such as an accelerating % of upsell, service plan sales at £15 each, a CSI name drop worth £5 each, and a quarterly CSI bonus.
8. Overtime is paid at an enhanced rate of time and a half.
9. 22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service
10. Full manufacturer-accredited training is provided.
11. Staff discount scheme and family and friends benefits
12. Company pension scheme.
13. Fantastic long-term career prospects with a local business operating for over 60+ years
14. Monday to Friday only! Business opening hours are 7:00am to 6:00pm, with shifts to be completed between these times.
Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering South Wales and the surrounding region, today to discover more about this fantastic opportunity.