Job Title: Deputy Phlebotomy Manager
Location: Basildon and Southend University Hospitals and community locations within the Mid and South Essex area
Salary: £31,049 - £37,796 per annum
Job Type: Full Time, 6 Month Fixed Term Contract
In This Role, You Will
* Support a safe, efficient, and patient-focused phlebotomy service
* Assist the Department Manager with day-to-day coordination and staff supervision
* Drive service improvements and ensure operational continuity
* Contribute to diagnostic pathways and enhance the patient experience
Responsibilities
* Support the Phlebotomy Manager in overseeing daily operations and service delivery
* Supervise and coordinate the phlebotomy team
* Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix
* Act as the lead in the absence of the Phlebotomy Manager
* Ensure adherence to clinical governance, infection prevention, and health & safety standards
* Monitor service performance and patient experience
* Assist in implementing policies, procedures, and quality improvement initiatives
Essential Skills And Experience
* Level 6 Qualification or equivalent experience gained in a Supervisory role
* Computer literate with a good working knowledge of office applications
* Substantial experience in a healthcare setting
* Proven experience of people management
* Ability to prioritise the demands of a changing workload
* Demonstrate good verbal and written communication skills
* Highly visible, compassionate leader with strong values that align with those of Synlab
* Ability to work accurately under pressure, manage time and prioritise workload
* Work on own initiative as well as under the direction of the Phlebotomy Manager
* Apply knowledge to workload and demonstrate analytical skills
* Experience of KPI monitoring and performance related workflow skills and tools
* Full UK driving licence and access to a motor vehicle for business use
* A positive role model who inspires, motivates and empowers others
Desirable
* Management/Leadership qualification or equivalent experience
* Certified Phlebotomist training
* Effective time management skills
* Basic CPR and First Aid Certification
* Understand medical terminology, medical and scientific awareness
* NHS work experience
* Experience of working within a multi-disciplinary team
* HR recruitment and staff selection skills
* Performing Appraisals and Probations
* Ability to progress change management
* Project management experience
* Working knowledge of QPulse or similar Quality Management system
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Phlebotomy Assistant Manager, Phlebotomy Operation Manager, Phlebotomy Laboratory Manager, Deputy Medical Centre Manager, People Management, Phlebotomy Supervisor may also be considered for this role.
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