Job Description Commercial Insurance Account Executive Salary: Circa £30,000 to £40,000 depending on experience Location: Hertfordshire Contract: Full Time Permanent Hours: Monday to Friday, 9am–5pm PURPOSE OF ROLE To manage and develop a portfolio of commercial clients, deliver high-quality insurance advice, identify growth opportunities, and contribute to business expansion through excellent client service and relationship building in a customer-focused environment. RESPONSIBILITIES Manage and develop your own portfolio of commercial clients Proactively identify and convert new business opportunities Handle renewals, mid-term adjustments, and client enquiries, ensuring excellent customer outcomes Build trusted, long-term relationships with key decision-makers Cross-sell a full range of insurance and related products, including financial services and risk management services Work with underwriters to secure appropriate cover and terms Maintain accurate and compliant client records using CRM systems Contribute to overall growth, client retention, and reputation within the local business community DAY-TO-DAY A typical day involves client meetings (in-person and virtual), reviewing and preparing renewal quotations, handling policy enquiries and adjustments, prospecting for new opportunities, collaborating with underwriters and internal teams, updating client records, and following up on cross-selling leads—all while prioritising outstanding service and compliance. EXPERIENCE Commercial insurance experience is highly desirable Previous experience in a similar account executive, client-facing, or sales role within insurance preferred Proven track record of managing client portfolios and achieving retention/growth targets SKILLS Competent use of Microsoft Office software (Word, Excel, Outlook) Excellent literacy, written and verbal communication skills Strong numeracy and attention to detail Flexible, people-oriented approach with the ability to build and maintain relationships Self-motivated, ambitious, and customer-focused mindset Ability to work effectively in a supportive team environment Full training and ongoing support will be provided in a friendly, professional setting for the right candidate. If you have the relevant experience or know someone who does, please contact Glenn Youens: 07715 931523 admin@lawesgroup.co.uk