Job Title: Head of Operations (Hazardous Waste Sector)
Location: Hartlebury (On-site)
Salary: £70,000 - £75,000+ DOE (Negotiable)
Benefits: Company car or car allowance + full benefits package
Hours: Monday to Friday, 40 hours per week
About the Role
An opportunity has arisen for an experienced Head of Operations to join a leading waste management and environmental services business. This is a senior leadership position responsible for overseeing all operational activities within a regulated waste transfer station environment.
What's in it for you
* Senior leadership role within a growing organisation
* Highly competitive salary (£70K-£75K+ DOE, negotiable)
* Company car or car allowance
* Pension scheme (3% employer / 5% employee contribution, flexible options)
* Private Medical Insurance (BUPA) including comprehensive cover
* Optional family cover (employee-funded)
* Free Dental Cover (Level 1)
* Employee Assistance Programme (24/7 support + counselling sessions)
* Shopping discounts platform
* Free mortgage advice service
* Strong career influence within strategic operations and business growth
Key Responsibilities
Strategic & Operational Leadership
* Lead the Operations function in line with company growth and business plans
* Develop and implement operational strategy for waste collection, transfer, and delivery
* Ensure efficient, cost-effective, and compliant site operations
* Set and drive KPIs aligned with business performance and improvement targets
Compliance, Safety & Environmental Standards
* Ensure full compliance with environmental permits, legislation, and industry best practice
* Maintain high standards of health, safety, quality, and environmental performance
* Promote recycling and diversion of waste from landfill
* Oversee adherence to legal and regulatory requirements across all operations
Team Leadership & Development
* Manage Warehouse and Laboratory & Reception Team Leaders
* Lead, motivate, and support teams to achieve operational objectives
* Ensure training and development plans are in place and delivered
* Foster a positive, structured, and high-performance working environment
Operational Efficiency & Improvement
* Oversee routing of waste to disposal and recovery facilities in a cost-effective manner
* Support sourcing and development of UK and European disposal outlets
* Identify and implement process improvements and operational efficiencies
* Ensure adequate resourcing and planning across all operational areas
* Resolve operational issues and implement sustainable solutions
Reporting & Communication
* Prepare and present management reports
* Ensure clear communication across operational and leadership teams
* Maintain an open and collaborative management approach
Additional Responsibilities
* Provide out-of-hours emergency support when required
* Undertake any additional duties appropriate to senior management level
Requirements
Essential
* Strong background in hazardous waste, chemistry, or regulated environmental operations
* Strong understanding of environmental compliance and permit regulations
* Experience driving KPIs and operational performance
Desirable
* Experience within waste management or environmental services sector
* Exposure to European waste disposal networks
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