Details
Reference number
425355
Salary
£48,720 - £52,130
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
HO - Digital Data and Technology
Type of role
Business Management and Improvement
Working pattern
Full-time, Part-time, Compressed hours
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Croydon
About the job
Job summary
The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.
Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.
Migration and Borders Technology Portfolio (MBTP) is part of the Digital, Data and Technology (DDaT) Directorate in the Home Office. MBTP is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.
Job description
This role is within MBTP's Technology Portfolio Management Team (TPM). TPM provide services and background functions to support delivery across MBTP and is split into two parts: a PMO function and BMT. MBTP is the largest entity within DDaT.
BMT provide a variety of functions for MBTP including the following sub team strands: Workforce Planning, Contract and SOW management, Joiners, Movers and Leavers, Strategic Data and People. The role will report directly to the Strategic Data Lead within BMT.
About The Role
* As Senior Business Manager your role will be responsible for leading the provision of business support activity. You will be able to work collaboratively with your team and Senior Managers to support the business, typically include engagement with a wide range of internal and external stakeholders.
* You will be someone who is able to guide, influence and persuade peers and managers and work independently in your work area, using your knowledge and management experience to deliver business management and management information. Using your process and business knowledge with your analytical skills to provide authoritative advice and solutions.
* Working with, developing and maintaining VBA Macro Enabled workbooks will be a key activity. Supporting and training Delivery managers on using the finance Project/Product tracking tools and well further developing and refining the tools and VBA code. Producing well commented code and user guidance will feature.
* Further work across the strands will include development of better automated tools to support BMT teams and find efficiencies and improve processes. Each strand operates with different data sources and you will identify how the data can be utilised to help the team manage and monitor its workflow internally and report outwardly.
* Analysing large and complex workforce data sets to provide insight and trend information. Automating production processes and manipulations.
* Responding to a variety of ad hoc requests for data. Being able to quickly identify the requirements of the request and formulate the best way to respond based on the data available to you.
* Developing dashboards and data visualisations to enable self-service access of data sets where appropriate. As well as being open to innovating with technology and work methods to improve our current ability to carry out reporting.
Key Responsibilities
We are looking for someone who is comfortable working with multiple source datasets with strong to expert Excel skills with expert knowledge of VBA to automate excel processes and edit/improve existing code, as well other MS Apps. A proven ability to quickly grasp processes and identify issues, ways to improve and be able to implement change. Communicating and explaining the issues and improvements to less technically minded colleagues will also be critical. Ability to self-managing and work independently operate will also factor as the role is an individual working across multiple strands/teams rather than within a specific single team.
* Demonstrating effective data management and analysis skills using the most appropriate techniques and presentation. Experience of using MS Excel at an Advanced level
* Demonstrating effective engagement with a wide range of internal and external stakeholders. Describing the range of stakeholders and their interests to use the best approach to engagement.
* Being able to communicate effectively, both orally and in writing with a broad range of colleagues, managers, stakeholders and external partners. Possessing a knowledge of different communication methods and strategies to target different audiences
* Good project delivery experience as well as the ability to engage with stakeholders in dynamic environment will be vital, with an everchanging list of priorities and demands.
* A focus on delivering under pressure and being able to adapt are required
Person specification
Essential criteria
* Strong to expert Excel skills including visualisations.
* Expert VBA skills for MS Excel and other MS Apps to automate processes and production.
* A track record in providing evidence-based analysis and support for decision making and the drive to improve operational performance.
* Experience of using reporting systems to develop, create and deliver interactive MI and cohesive Dashboards.
* An ability to provide insightful analysis on complex issues and communicate this effectively to a variety of audiences.
* Evidence of delivering at pace under challenging circumstances.
* An ability to inspire, motivate and engage teams to deliver high performance and build capability.
Desirable criteria
* A strong understanding and experience of UK Borders, Immigration and Citizenship landscape.
* Good understanding of the different Project Delivery stages.
Behaviours
We'll assess you against these behaviours during the selection process:
* Changing and Improving
* Making Effective Decisions
* Managing a Quality Service
* Delivering at Pace
* Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
* Changing and Improving
Benefits
In addition to your salary, a career with the Home Office offers a range of benefits, including:
* A Civil Service pension with an employer contribution of 28.97%.
* In-year reward scheme for one-off or sustained exceptional personal or team achievements.
* 25 days annual leave on appointment, rising with service to 30 days.
* Eight days of public holidays, plus one additional privilege day.
* Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
* See more of our benefits on our careers website.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.
* Application – by 22nd September 2025.
As part of the application process, you will be asked to complete:
* CV.
* A Personal Statement) (maximum 1000 words).
* Evidence of the Lead Behaviour Changing and Improving (maximum of 250 words).
Your CV should consist of your career history, qualifications and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.
For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.
1. Sift – from 24th September 2025.
The sift will be held on the Personal Statement, Lead Behaviour and the CV.
Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement and CV. Candidates who pass the initial sift will then be progressed to a full sift that will consist of Lead behaviour Changing and Improving.
1. Interview – week commencing 14th October 2025.
If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and Strength based questions.
The interview will take place via video, using Microsoft Teams.
For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Problems during the application process
If you experience problems accessing this advert, or you think you've made a mistake on an initial application, please contact, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.
Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.
Reserve List
A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.
Standards
All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.
Additional Security Checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is Basic. Further details are included in the Notes to Candidates.
Complaints
If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable adjustments to our processes.
If you need an adjustment to be made during the recruitment process you should:
* Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs
* Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. Learn more about the types of adjustments we have provided previously.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Further information
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
For further information on National Security Vetting please visit the Demystifying Vetting website.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Home Office Resourcing Centre - DDaT Resourcing
* Email :
Recruitment team
* Email :
Further information
If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.