Location: Salisbury (hybrid once trained)
Company: Fexco Property Services
Type of Employment: Full Time, Permanent
About this Role:
We are recruiting for a permanent Sales Ledger Administrator to join our busy client accounts department, playing a major role in our team dealing with all aspects of Client Account Billing.
Main Duties and Objectives:
* Review and update records on budgets received to be processed.
* Working with the whole portfolio of the group to produce annual budgets as part of a team.
* Process all Annual Budget packs for posting / e-mailing to customers ensuring all associated checks and balances are completed so all demands are produced and correct.
* Liaising with the Property Managers with regards to budget and billing.
* Ensure the Budget tracker in Qube is updated at every stage of progress.
* Process all periodic invoices in line with the property leases within the 60-30 day timelines.
* Process all Ground Rent Demands in line with the property leases within the 60-30 day timelines.
* Process supplementary billing as and when required.
* Complete Tenant, Developer and Freeholder Recharges as and when required.
* Year Billing and Issuing of Completed Service Charge Account
* Prepare and issue Section 20B notices as and when required
* Ensure customer billing queries are dealt with to the company deadlines as part of a team to the highest standards.
* Once Billing is completed for the month to carry out Credit Control functions.
* Any other ad hoc duties.
* Intermediated level of Microsoft Word and Microsoft Excel.
* Excellent communication skills, both verbal and written.
* A confident and assured telephone manner.
* Multi-mailbox management.
* Exceptional organisational skills and ability to work to deadlines.
* An effective and enthusiastic team player.
* Self-Motivated and target driven.
* Strong attention to detail and high level of accuracy.
* Ability to work on your own initiative.
* Capable of working under pressure during busy periods.
* Experience of high-volume of daily calls.
* A desire to help customers and deliver a very high standard of Customer Assistance.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
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